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Measures coronavirus

You will find information about our measures against the coronavirus on this page. The information will help you prepare your visit to UMC Utrecht.

Preparing your visit to UMC Utrecht

Answer the corona questions

Do you have an appointment in UMC Utrecht or want to visit a patient, and is your answer to one or more of the questions below 'YES'? Please contact the outpatient clinic or nursing department before your appointment or visit.

  • Have you recently been tested positive for coronavirus?
  • Do you have symptoms that  are similar to symptoms of coronavirus?
  • For the past 14 days, have you been abroad in an area where code orange or red applies?
  • For the past 14 days, have you been in touch with someone that has coronavirus.

Wear your own non-medical face mask

We ask everyone from 13 years and older to bring a 'non-medical' face mask. Wear your mask at the entrance and in all public spaces, such as the hallway and waiting areas. Did you not bring your own face mask? Then you will get a non-medical face mask at the entrance of our hospital.

You do not need to wear a face mask when you have been admitted to the hospital. 

Visit UMC Utrecht safely

For you and our employees, we ensure that UMC Utrecht is as safe as possible. We try doing this with the following measures:

  • Care for patients with (suspicion of) coronavirus is separated from other patients;
  • We ask everyone from 13 years and older to wear a non-medical face mask in our hospital;
  • Your appointment is online or by phone, or in the hospital if this is necessary.
  • Visits and escorts are limited; and
  • We apply to the hygiene measures and 1,5 meter distance.

Urgent care continues

Your health is very important. Do you need emergency care or is your situation getting worse? Please contact your general practitioner or the treating physician. When necessary, you are being referred to the hospital. You do not burden the healthcare.

Your appointment with UMC Utrecht

You can have an appointment in the following ways:

  • in UMC Utrecht, when it is necessary that a doctor sees you in the hospital
  • by phone
  • by video 

Your treating physician decides together with you what is safe in your situation.

Escort to outpatient clinic

Unfortunately, you cannot bring someone with you to your appointment, unless our employees gave permission to do so. This also applies for radiology. Is it absolutely necessary that you bring someone? Please contact the outpatient clinic. Our employees can allow you to bring someone with  you.

Following a consult from a distance

Someone can listen in
Your companion can listen in during your consult with the physician. Give the phone number to the physician and he will call in your companion.

Record consult
You can also (sound) record the conversation in the consultation room. Making a video is not allowed. 

Escort on day of admission

Are you soon being admitted to UMC Utrecht? On the day of admission, you can bring a maximum of two persons with you to the nursing department.

Visitors policy

Regular nursing departments

Patients can receive one adult visitor per day, between 11.00 a.m. and 21.00 p.m. In addition, children up to the age of 13 are always welcome. Please take into account the number of children, in order to avoid crowds in the hospital.

Regular intensive care (F6)

Patients can receive two visitors per day. There are no standard visiting hours. 

Cohort department for patients with coronavirus

Patients can receive one visitor per day, between 15.00 and 20.00 p.m.

Cohort intensive care for patients with coronavirus

Two days a week two visitors can visit the patient together. Discuss with the doctor at what time this is possible. Visitors can stay for 30 minutes. 

The following applies to alle departments:

  • Can your visit not wait due to the patient's situation? Please contact the treating physician. 
  • We ask visitors to stay in the patients room and to not meet elsewhere in the hospital. 
  • Before your visit, please read the information at 'Preparing  your visit'. 

Blood samples

Are you coming to UMC Utrecht to get blood samples only? Then we ask you to come in the afternoon, unless you have to stay sober until the time of blood samples.

Scientific research

Due to the corona measures, scientific research is limited. You will receive a letter or e-mail whether the survey you are participating in will be restarted. If anything changes in the research you are participating in, we will inform you about this by letter or e-mail.

Do you have any questions about the study you are participating in? Then contact the study team. You will find the contact details in the information letter of the study concerned.

Research into the coronavirus (COVID-19)

At UMC Utrecht, we conduct scientific research into the coronavirus in order to gain new knowledge as quickly as possible, which can be used for new treatments or vaccines.

We ask for your permission to participate in scientific research into the coronavirus, but sometimes this is not possible. UMC Utrecht may use your medical data for scientific research under strict conditions without asking your permission. Your data will be used anonymously as much as possible. That means that researchers cannot see who's data this is. If this is not possible, we will take other measures to preserve your privacy. Would you rather not that we use your data? Then let us know here. Your data will then not be used.

Do you have any questions?

Frequently asked questions UMC Utrecht

General questions

Your medical situation

  • Are you concerned about your medical condition? Please contact your treating physician via an e-consultation in My UMC Utrecht or call the outpatient clinic where you are being treated.

Your visit to UMC Utrecht and the coronavirus

Experts about corona COVID-19

There are many questions about the new coronavirus (COVID-19). Our experts will give you answers.

Watch the video's

What can you do to prevent spread?

  • Keep your distance (1,5 m).
  • Wash your hands regularly.
  • Do not shake hands.
  • Cough and sneeze into your elbow.
  • Use tissue paper.
  • Try to touch your face as little as possible (eyes, mouth, nose).
  • Always wash your hands before eating (also when eating snacks).
  • Wear a non-medical face mask